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Sleepybee Support

sleepybee.app@gmail.com

Questions, bugs, or ideas โ€” we answer fast, usually within a day.

Frequently asked questions

Is my baby's audio recorded?

No. Cry detection runs entirely on your device using Apple's on-device sound analysis. Audio is analyzed in memory and immediately discarded โ€” never recorded, stored, or uploaded.

Where are sleep logs kept?

On your device only. Sleep sessions, cry events, and statistics never leave your phone.

Do I need an account?

Only for cross-device cry alerts. Sounds, sessions, cry detection, and sleep logging all work without one.

How do cry alerts work across devices?

Set the phone in the nursery to Nursery. Sign into the same Sleepybee account on your own phone (role: Parent). When crying is detected, your phone gets a push notification โ€” anywhere, even with the app closed. A same-Wi-Fi Nightstand mode also rings a bedside device loudly.

How do I delete my account?

Profile โ†’ Account โ†’ Delete account. This permanently removes your account, device tokens, and alert history from our servers.

Why don't short sessions appear in the log?

Sessions under 10 minutes aren't logged โ€” this filters out false starts and accidental taps so your sleep statistics stay meaningful.

Is Sleepybee a medical device?

No. Sleepybee is a sleep aid and monitoring aid โ€” not a medical device. It cannot detect breathing problems or prevent SIDS, and it is not a substitute for adult supervision. Always follow safe-sleep guidance.

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